Privacy Policy

Cypress Roof Pros ("we", "our", or "us") operates the website https://cypressroofpros.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website, call our phone number, or submit a request for a roofing referral in Cypress, Texas.

1. Information We Collect

When you use our complimentary referral service, we collect information that you voluntarily provide to us:

• Contact Information: Your name, phone number, email address, and street address or neighborhood in Cypress, TX.
• Service Details: Information regarding your roofing project, such as roof age, shingle type, leak locations, or storm damage history.
• Call Records: When you call our published telephone line, our call routing partner (Ringba) logs your caller ID, call duration, and timestamp to route your call to an available local roofing contractor.
• Device & Analytics Data: Standard internet log data including IP address, browser type, referring URL, and pages visited on our website.

2. How We Use Your Information

We use the information we collect strictly to fulfill our referral service:

• To match you with an independent, pre-screened roofing contractor operating in Cypress, TX.
• To enable that contractor to contact you by telephone or text message to schedule your free on-site roof inspection.
• To operate, maintain, and optimize the functionality and speed of our website.
• To verify that referrals are handled promptly and professionally by our contractor network.

3. Disclosure of Information to Third Parties

We do not sell, rent, or trade your personal information to third-party data brokers or marketing lists. We share your information solely with:

• Independent Roofing Contractors: When you request a referral, we share your contact and project details with an independent contractor in our network so they can provide your roof estimate.
• Technology Infrastructure Providers: Telecommunications partners (such as Ringba for call routing) and web hosting infrastructure necessary to deliver our website services securely.

4. Referral Model & Communication Consent

By submitting an online inquiry or placing a call to our phone number, you grant consent to receive telephone calls and text messages regarding your roofing inquiry from Cypress Roof Pros and our matched independent roofing contractor. You may opt out of communications at any time by replying "STOP" to any text message or informing the contractor during your phone conversation.

5. Cookies & Tracking Technologies

Our website uses minimal, standard cookies and analytics to ensure site security, remember navigation preferences, and measure aggregate website traffic. We do not use third-party cross-site behavioral tracking cookies.

6. Security of Your Information

We implement commercial-grade administrative and technical measures to protect your personal information against unauthorized access, alteration, or disclosure. All web traffic is encrypted using Secure Sockets Layer (SSL / TLS) protocols.

7. Contact Information

If you have questions or concerns regarding this Privacy Policy or wish to request deletion of your submitted contact details, please contact us through our website at https://cypressroofpros.com/contact/ or call our referral desk directly.